Policies

  • All item are brand new unless stated otherwise.
  • SATSIFACTION GUARANTEED! There are MANY grades of glow paint & pigment. We guarantee our products to be highest Commercial Grade quality, with the longest glow times available on the market. We are so confident, that if you find a higher grade we will refund your money.
    We have been Ebay Powder sellers since 1999...our feedback is now over 9000 positive!
  • We will BEAT any competitors prices!!!
  • We take our business and clientele seriously - therefore we strictly track all of our auctions and non paying bidders will be forwarded to Ebay and we will be forced to file a Non-Paying Bidder Report with eBay.
  • Problems with your order must be reported within 3 days of receiving your order. Will NOT be responsible for problems reported after the 3 days have past.
  • If product is found defective on arrival or incorrect item was shipped, buyer understands that the product will be repaired or replaced at seller's discretion, and be given a reasonable amount of time. All presumed defective or wrong items must obtain a Return Merchandise Authorization Form before returning. Any returned package without the RMA FORM will not be processed. Buyer is responsible for return shipping costs and insurance.
  • RMA's for refund must be obtained within 14 days from date of receipt. Returns/exchanges accepted in original/unopened condition only. 20% restocking fee for returned items.
  • All exchange/refunds must be received by us within 30 days of you receiving your order.
  • All shipping and handling fee will not be returned in any case.
  • Please note: for auction purchases, if you choose to leave us negative feedback before attempting to resolve a problem, we reserve the right to accept that as final resolution to the matter and may not accept a return or issue a refund.