All orders usually dispatched within 24 hours (business days only)
It happens from time to time, you receive a product that has either been damaged during shipping, or you open it up only to find it is faulty. Yes it sucks, and fortunately it happens very rarely with our customers. However, if this rare occurance does happen to you, we've got you covered!
Should your order or part of your order arrive damaged or faulty, simply contact
- eBay User ID
- SKU/Design Number of item
- Clear photo of item showing the damage or fault
Once we receive this information we will verify and despatch a replacement to you asap!
Regular Post: - 1-5 Business Days
Express Post: - 1-2 Business Days
Airmail: 3-10 Business Days Regular Post: - 1-5 Surface Mail: 1-4 Weeks
Airmail shipping time varies depending on your country.We do recommend upgrading to airmail for orders outside the USA.